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By using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with the terms outlined here, please do not use our services or provide us with your personal information.
At Pixcelmate, we collect various types of information to ensure we provide you with the best possible service. The personal information we collect includes your name, email address, phone number, shipping and billing address, and payment details. This information is essential for processing your orders and providing customer support. Additionally, we gather non-personal information such as your browser type, operating system, referring site, and IP address. This data helps us understand how you interact with our website and allows us to enhance your user experience.
We may collect the following personal information from you:
We may also collect non-personal information, which includes:
The information we collect is used for several key purposes. Primarily, we use your data to process and fulfill your orders, ensuring that you receive your printers, toners, ink bottles, and ribbons promptly and accurately. We also use your information to communicate with you about your orders and to respond to any inquiries or concerns you might have. Moreover, your data helps us improve our website and services, making your future interactions with PixcelMate even more seamless. With your consent, we may also send you promotional materials and updates about our products and services. Additionally, we use your information to comply with legal obligations and to enforce our terms and conditions.
PixcelMate follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This data is used to analyze trends, administer the site, track user’s movement on the website, and gather demographic information.
We take your data security seriously and implement robust measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, secure servers, and stringent access controls to ensure your data remains confidential and secure.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and improve your overall experience on our site. You have the option of your browser to refuse cookies; however, please note that some features of our website may not function properly if cookies are disabled.
You have certain rights regarding your data. You can request access to the information we hold about you, and if any data is inaccurate or incomplete, request its correction. In certain circumstances, you may also request the deletion of your data or object to our processing of your data. Additionally, you have the right to request the transfer of your data to another organization or directly to you, where technically feasible.
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the revised date will be indicated. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us. You can reach us by email at, [email protected] by phone at 077 928 6538, or by mail at ProMate World, 962 Battaramulla - Pannipitiya Rd, Battaramulla. Your privacy is important to us, and we are here to help with any questions.